Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.skinstar.com.au (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the web pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device, often including a unique identifier. Learn more and how to disable them at http://www.allaboutcookies.org.
• Log Files – Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels – Electronic files that record browsing activity on the Site.

Additionally, when you make or attempt to make a purchase, we collect personal details including your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We call this “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

• Fulfill orders (process payments, arrange shipping, and provide invoices/confirmations)
• Communicate with you
• Screen orders for fraud or risk
• Provide relevant product or service information, in line with your preferences

We use Device Information to:

• Identify and mitigate potential fraud or risk (especially via IP address)
• Improve and optimize our Site (e.g., analytics on customer behavior, marketing campaign performance)

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate the Site and fulfill orders, as described above. For example:

• Shopify powers our online store. Learn how Shopify uses your information here: https://www.shopify.com/legal/privacy
• Google Analytics helps us understand Site usage. Learn more here: https://www.google.com/intl/en/policies/privacy/
• Opt out: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with laws and regulations, respond to lawful requests (e.g., subpoenas), or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications. Learn more about targeted advertising from the Network Advertising Initiative:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Or visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

Do Not Track

Please note, we do not modify our data practices in response to Do Not Track signals from your browser.

Your Rights (EU Residents)

If you are a European resident, you have the right to:

• Access the personal data we hold about you
• Request correction, updating, or deletion of your information

To exercise these rights, contact us using the details below.

We process your information to fulfill contracts (e.g., order fulfillment) or pursue our legitimate business interests. Your data may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless you request its deletion.

Changes

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.

Contact Us

For questions, complaints, or more information about our privacy practices, contact us by email or mail:

Stellar Skin T/as SkinStar
[Re: Privacy Compliance Officer]
30 Marlborough Street, Adelaide SA 5000, Australia
Email: info@skinstar.com.au